Refund Policy
Privacy Policy
At our website, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our Quran tutoring services. By accessing or using our website, you agree to the collection and use of your information as described in this policy.
1.1 Personal Information
We collect two types of information from users
Personal Information
When you register for our tutoring services, make a booking, or communicate with us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Payment information
- Location details
- Other information necessary to provide our services
1.2 Non-Personal Information
We may collect non-personal information through cookies or similar technologies to enhance user experience. This may include:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time spent on our website
2. How We Use Your Information
We use the information we collect to:
- Provide you with our Quran tutoring services
- Process payments and bookings
- Communicate with you about your sessions and updates related to our services
- Improve the functionality and content of our website
- Respond to inquiries and customer service requests
- Send promotional offers or updates, if you have opted to receive them
3. How We Protect Your Information
We take your privacy seriously and employ a variety of security measures to protect your personal information. These include:
- Secure sockets layer (SSL) encryption for sensitive data
- Regular security audits of our website
- Limiting access to your personal information to authorized personnel only
However, please note that no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers:
We may share your information with trusted third-party service providers (e.g., payment processors, hosting services) who assist us in operating our website and providing services to you. These service providers are obligated to keep your information confidential.
- Legal Compliance:
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze site performance. Cookies are small text files stored on your device that help us remember your preferences and track site usage. You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
- Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
- Opt-Out:
You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails.
- Deletion:
You may request that we delete your account and personal information. Please note that some information may need to be retained for legal or operational purposes.
7. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.